Terms of service

TERMS OF SERVICE

Willow Spring Apothecary

OVERVIEW

This website is operated by Willow Spring Apothecary. Throughout the site, the terms “we”, “us” and “our” refer to Willow Spring Apothecary. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

If you do not agree to all terms and conditions, you may not access the website or use any services.

Any new features or tools added to the store will also be subject to these Terms. We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of those changes.

Our store is hosted on Shopify, which provides the online platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or have given consent for any minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, nor violate any laws in your jurisdiction.

You must not transmit any harmful code, viruses, or destructive technology.

Violation of any Terms may result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding payment information) may be transferred across networks and adapted to technical requirements. Payment information is always encrypted.

You agree not to reproduce, duplicate, sell, or exploit any portion of the Service without written permission.

SECTION 3 – ACCURACY OF INFORMATION

We strive to ensure all information on this site is accurate and current, but we do not guarantee completeness or reliability.

All content is provided for general information purposes and should not be solely relied upon without further verification.

We reserve the right to modify site content at any time without obligation to update it.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICING

Prices and product availability are subject to change without notice.

We may modify or discontinue the Service at any time without liability.

SECTION 5 – PRODUCTS OR SERVICES

Our products are handcrafted, small-batch, and may have limited availability.

We make every effort to display product colors and images accurately, but cannot guarantee your screen will reflect them perfectly.

We reserve the right to:

  • Limit sales by person, region, or order
  • Limit quantities
  • Discontinue products at any time

All products are intended for external use only. Individual results may vary. We recommend reviewing ingredients carefully and performing a patch test before use.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

You agree to provide accurate and up-to-date purchase and account information so we can complete your transactions.

If an order is modified or canceled, we may attempt to notify you using the contact information provided.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not control.

These tools are provided “as is” without warranties or endorsement. Use of such tools is at your own discretion and risk.

SECTION 8 – THIRD-PARTY LINKS

Some content or services may include materials from third parties.

We are not responsible for the content, accuracy, or practices of third-party websites.

Please review their policies before engaging with them.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you submit ideas, feedback, or content, you agree that we may use, edit, and share it without restriction.

We are not obligated to:

  • Maintain submissions in confidence
  • Provide compensation
  • Respond to submissions

You agree your content will not violate any laws or third-party rights.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

Occasionally, there may be errors in product descriptions, pricing, or availability.

We reserve the right to correct errors and cancel orders if necessary.

SECTION 12 – PROHIBITED USES

You may not use the site or its content:

  • For unlawful purposes
  • To violate laws or regulations
  • To infringe on intellectual property
  • To harass, abuse, or discriminate
  • To spread malicious code
  • To collect others’ personal data
  • To interfere with security features

We reserve the right to terminate access for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, secure, or error-free.

All products and services are provided “as is” and “as available” without warranties of any kind.

To the fullest extent permitted by law, Willow Spring Apothecary shall not be liable for any damages arising from your use of services or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Willow Spring Apothecary from any claims arising from your violation of these Terms or applicable laws.

SECTION 15 – SEVERABILITY

If any part of these Terms is deemed unenforceable, the remaining provisions will remain valid.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us.

We may terminate access if you violate any Terms. You remain responsible for any outstanding obligations.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the full agreement between you and Willow Spring Apothecary regarding use of the Service.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of Virginia.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Continued use of the website after changes are posted constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to: WillowSpringContactUs@Gmail.com